1. TERMS
"Roumeliotis Hunt" undertakes to inform users of any modifications as well as of any changes through the website of its online store. "Roumeliotis Hunt" reserves the right to unilaterally renew or modify these terms and conditions of transactions made through its online store, in accordance with its needs and business ethics.
The change of terms does not cover orders that are already in progress.
2. PERSONAL DATA
Any user can browse the online store "roumeliotishunt.gr" without giving any personal information. The cases where we will need some of your personal data (name, e-mail address, shipping address, products, telephone number, etc.) are generally to process your order.
The personal data you declare in the online store "roumeliotishunt.gr" are kept solely for reasons related to transactions with you, communication, improvement of the services provided and may not be used by third parties or provided to third parties (except where provided by law to the competent authorities). The online store "roumeliotishunt.gr" operates in accordance with the applicable Greek and Eu legislation and keeps your personal data securely for as long as you are registered in a service of the "roumeliotishunt.gr" which are deleted after the termination of the transactional relationship in any way.
You may also, if there is a reason, at any time, change the personal information you have disclosed to us or limit or cancel the use of some of these data by filling in the relevant electronic form. In any case, we inform you about the existence of the rights of access and opposition that you have in accordance with articles 12 and 13 of Law 2472/1997.
"roumeliotishunt.gr" may from time to time use your e-mail address to inform you about the availability from its pages of similar products and services. However, if you do not wish to receive such messages, you can send your request to the address "info@roumeliotishunt.gr".
3. SECURITY
The online store "roumeliotishunt.gr" has as a basic priority the protection of your personal data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure maximum security. All information related to your personal information and transactions is secure and confidential. The security of the online store "roumeliotishunt.gr" is achieved by the following methods:
ENCRYPTION
The online store "roumeliotishunt.gr" uses SSL (Secure Sockets Layer) technology. This ssl (Secure Sockets Layer) protocol is today the global standard on the internet for the certification of web sites. With this technology, every item you enter on our site is encrypted/encoded before it goes online, thus protecting personal information during its transfer. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically verifies whether the data has been changed during transfer.
Encryption is essentially a way of encoding information until it reaches its recipient, who will be able to decode it using the appropriate key.
CUSTOMER IDENTIFICATION – PERSONAL SECURITY
Additional personal security is the user name and password you give when you become a member of the "roumeliotishunt.gr". In this way, every time you use them, they provide you with access to your personal information with absolute security.
During your order and provided that you have logged in with the user name and the personal security code (password) in the online store "roumeliotishunt.gr", the communication between your computer and our systems is encrypted using a key of 128bits. That is, every time you send information to the system, your browser encrypts it first using a 128bits key and then sends it to the system.
Just as you pay attention to your credit card transactions and do not mention your PIN to anyone, so with these codes you should keep them with care and never give them to third parties, in order to avoid the risk that these information will pass to third parties, foreign to you.
Tip: When creating your personal security code (password) create a security code using symbols along with alphanumeric characters. For security reasons, you must change your password at regular intervals and avoid the use of easily detectable codes (e.g. phone number, date of birth, etc.).
4. ITEMS FOR SALE – INFORMATION PROVIDED
"Roumeliotis Hunt" which trades hunting items, clothing and accessories, is committed to the completeness and validity of information regarding the products available for sale. You can obtain information about each product by following the search instructions listed on our website and by "clicking" on the corresponding product, subject to any typographical errors that have escaped our attention or have arisen unwanted or due to interruptions of the website's operation for technical or other reasons. However, cases of errors in prices and product characteristics cannot be excluded and it cannot be ensured that there will be no interruptions in the operation of the website or "human" errors when updating the data or indicating the price of a product. For all products contained in the "roumeliotishunt.gr" there are indications of their availability. In any case, it should be made clear that the delivery times of your order depend on the availability of products in our warehouses. In case the product is not available, you will be informed in good time about its unavailability.
5. INTELLECTUAL PROPERTY
The "roumeliotishunt.gr" web shop and all the content of its website (photographs, texts, graphics, services, products, names, images, logos and distinctive marks representing "Roumeliotis Hunt" and its online store), are the intellectual property of the company and are protected in accordance with the relevant provisions of Greek law. Therefore, any use of the above is prohibited, except in cases where there is the relevant written permission of "Roumeliotis Hunt".
6. PURCHASE OF PRODUCTS – ORDER
In the pages of "roumeliotishunt.gr" you will find information about the process and the steps until the completion of your order. You will receive useful tips for identifying and correcting possible errors during the registration of your order (e.g. regarding the type, quantity, payment method, etc.).
Upon completion of your order we will send you an e-mail (e-mail letter) with the confirmation of receipt of your order, followed by a subsequent e-mail, informing you about the shipment of your order. Through your account you can also view and print the receipt of your order.
7. CHANGES – RETURNS – PRODUCT REPLACEMENT
For all cases where you wish to return or replace the product you purchased, you must inform us within seven (7) days of receipt at the e-mail address "info@roumeliotishunt.gr" by notifying us of the reason for return or replacement and filling in the contact number. Then, a partner from the transport company will contact you to receive the return package. Alternatively you can contact us at 2614 015364 (Shop Opening Hours).
Conditions for return:
1. the product must not have been used
2. The return must be made within fourteen (14) calendar days
3. the product must be accompanied by the original proof of purchase (Retail receipt, invoice, shipping note-invoice, etc.)
4. and be in the condition received by the customer, complete and without damage, and its packaging must be the one that normally accompanies the product.
In order for the products to reach good condition, you must pack them properly -in a larger box- so that they are protected during shipment.
You have the right to return the products you purchased and request their replacement for the following reasons:
- WRONG SHIPMENT OF PRODUCT
In those cases where with proven fault of "Roumeliotis Hunt" you were delivered products in a different design or size from that of the order you can return the products. - PRODUCT MANUFACTURING DEFECT
In those cases where there is a defect in the product you have the right to return the product you purchased and request its replacement with another product or products up to the amount of the price you have paid or at an additional price if you wish, within 14 calendar days of receipt of the product. The return of the product is always made after telephone consultation at 2614 015364 (Store Opening Hours). - PRODUCT CHANGE
In cases where you wish to change the product you purchased, you must fill in the contact code or product codes in the e-mail and our partner will contact you. Alternatively you can contact us directly at 2614 015364. In case the product is defective, you can return it within 14 days (once per order), always after consultation with the customer service department 2614 015364 (Store Hours) and only through the courier company with which we cooperate. In case the product is defective, you are not charged with the shipping costs you charged during your order. For orders over 50€ in Greece, the return fee is 2€, while for orders under 30€ the return fee is 4,5€. - WITHDRAWAL
You have the right to return the product you purchased, exercising the right of withdrawal and – only if the product has not been used – to request the refund of the price you paid us, within 14 days from the date indicated on the proof of purchase. The return of the product should be made with any courier you wish and the costs of the return are borne by the customer. A refund is made for the purchase of the product that has been made in cash (cash on delivery), credit card. The refund process will be completed no later than 30 days from the date of receipt of the products and if they are in excellent condition. The products purchased from the online store "roumeliotishunt.gr" can be changed or returned to the company's physical store, always after telephone consultation with us at tel: 2614 015364 (Shop Opening Hours).
8. ORDER CANCELLATION
For any order cancellation before shipment and delivery to a courier you should contact 2614 015364 stating your Order Number
9. PAYMENT METHODS
- CREDIT – DEBIT – PREPAYED CARDS
Ability to pay through credit, debit and prepaid cards of Visa, MasterCard, Maestro, Diners, through the platform of Alpha Bank. The use of your credit card for your purchases in the online store "roumeliotishunt.gr" is completely safe, as long as you follow the relevant instructions. Once you have completed all the details required for the registration of the order, you will be automatically transferred to the secure site of the cooperating bank (ALPHA BANK) where you will be able to fill in your credit card details directly. In order to pay by credit card, you will need to fill in the relevant form the exact holder's name, the number and expiration date of your credit card, as well as the three-digit number (CVV) located on the back of the card. The check and payment are made immediately, provided that you have logged in with the cooperating bank (ALPHA BANK). In any case of purchase, the buyer should also be the cardholder used for each transaction. - CASH ON DELIVERY
The customer pays upon delivery of the order at his place the employee of the courier company, who acts on the orders of the "roumeliotishunt.gr". On delivery the charge is 2€. - DEPOSIT IN A BANK ACCOUNT
Prepay your order to the following bank account and send us the copy of the bank payment order by email at the info@roumeliotishunt.gr. Upon receipt of the copy, we send you your order.
ALPHA BANK:
Account Holder: ROUMELIOTIS GEORGIOS
Account Number: 886002002005801
IBAN: GR2601408860886002002005801
10. SHIPPING OF PRODUCTS
Our goal is to deliver the order to you in the shortest possible time, simplifying the shipping process.
SHIPPING TO GREECE
For orders in Greece there will be a shipping charge of 4,5 Euros. For orders over 50 € shipping is free of charge.
Within Patras – Free Delivery In a Day
The products you ordered are sent to the address you have given us, through the courier company "ACS". "Roumeliotis Hunt" reserves the right to use another courier company.
PRODUCT DELIVERY
Within 3 to 4 working days for mainland Greece, Crete and the islands (we are always talking about delivery to the Capitals of the Prefectures and not to remote areas), as long as the products you have ordered are available. The above deadlines do not apply in times of bad weather, strikes and in any case of force majeure that may affect the delivery times.
In case a product is not immediately available, you will be informed in a timely manner by the order department of the estimated delivery time.
11. NEWSLETTERS
"Roumeliotis Hunt" and the online store "roumeliotishunt.gr" provide the opportunity to its users to choose their periodic or case-by-case information on the new products available on the market and on any other possible offers, payment arrangements, etc., by sending advertising - informative messages to their e-mail address.
The "roumeliotishunt.gr" will not misuse the above service. In case you wish to no longer receive newsletters or wish to unsubscribe from the Roumeliotis Hunt news delivery system in total, you can inform us using the contact form of the online store.
12. CONTACT DETAILS
Phone:: 2614 015364
Email: info@roumeliotishunt.gr
Address:: Ermou 82, P.C. 26221, Patras
